SHIPPING & DELIVERY POLICY
Last updated July 18, 2024
This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main terms. Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
Free Shipping
We offer free Standard two-day Royal Mail shipping on all domestic orders.
All orders placed before 3pm will be processed for delivery on the same day. All orders placed after or at weekends, will be processed the next working day.
DO YOU DELIVER INTERNATIONALLY?
We offer worldwide shipping. Free Standard two-day Royal Mail shipping is not valid on international orders.
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
RETURN POLICY
Last updated July 18, 2024
REFUNDS
All sales are final and no refund will be issued.
This policy is only applicable to perishable items such as but not limited to; coffee, hot chocolate & tea. Once the item(s) have been shipped, you will not be able to return the item.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
02039504866
[email protected]
