Blue Ice & Spaceman Ice Cream Machines Maintenance & Service
We support all types of Blue Ice & Spaceman ice cream machines! Whether you have legacy machines or the latest models, or if you didn’t buy your machine through us, we are here to help.
Keep your Blue Ice & Spaceman ice cream machine always performing at its very best.
As the UK’s Blue Ice & Spaceman specialist, we know precisely what your ice cream machine needs, from spare parts to on-site engineer support. We will manage and maintain your machine throughout its lifetime, ensuring you enjoy reliable, great-tasting ice cream daily.
Our unique Six-point Blue Ice & Spaceman service strategy ensures your Blue Ice & Spaceman ice cream machine is always looked after:
- One-Click Support: Our Blue Ice & Spaceman service management tool gives you complete control over a single or fleet of Blue Ice & Spaceman ice cream machines. After logging into your account, you can single-click for support should your machine experience an error. The report will show our service team your exact machine, location, and fault description, automatically alerting the service team you are experiencing an issue.
- Service Maintenance Plans: We support all Blue Ice & Spaceman ice cream machines, from legacy models like the Blue Ice & Spaceman Bistro to the latest Blue Ice & Spaceman ice cream NEXT. We can provide yearly service plans to ensure your ice cream machine is always covered.
- Blue Ice & Spaceman Trained Engineers: We only use Blue Ice & Spaceman engineers to support your Blue Ice & Spaceman ice cream machine. As the manufacturer, they are best placed to provide the best machine aftercare. With bruud managing your service requests and Blue Ice & Spaceman carrying out the repair, you are in the best hands possible.
- Callouts & Repairs: We can arrange emergency support for your Blue Ice & Spaceman ice cream machine should the worst happen. All Blue Ice & Spaceman engineers carry enough spare parts to rebuild most models fully. If a part is not available, we can have any item delivered the next day.
- Comprehensive Blue Ice & Spaceman Ice Cream Machine Service: We can arrange for an engineer to conduct a thorough service of your ice cream machine. From replacing commonly worn parts to updating software to recalibrating the machine, this service ensures that your Blue Ice & Spaceman ice cream machine is always in perfect condition.
- No Service Contract? No Problem! All the above services are available even if your machine is out of warranty. We offer a comprehensive PAYG support service to fix any problem. We may even be able to bring you back onto a service plan, meaning no callout fees or spare part costs.
If you are a previous customer or have never bought a Blue Ice & Spaceman Ice Cream Machine from us, we can give immediate support for your Machine
Need Spare Parts? If you need parts for your Blue Ice & Spaceman ice cream machine, we are the only UK company to stock a comprehensive parts list for each model. Click here to access the parts list, and you can narrow down your search by machine type.
If you can’t find an item you need, we can source any part for any Blue Ice & Spaceman ice cream machine in active service. Click here to see our full parts list, or complete the enquiry form, and one of the team will get back to you.
Manuals, Technical Documents, and Installation Guides
We have one of the most comprehensive lists of downloadable technical data & brochures for all types of Blue Ice & Spaceman ice cream machines.
Why Partner with Bruud?
We are the UK’s Blue Ice & Spaceman specialist. We love your Blue Ice & Spaceman ice cream machine just as much as you do. Here is why we are trusted by so many of the UK’s busiest offices and coffee shops:
- Comprehensive Machine Care: Our services offer state-of-the-art treatment for your machines throughout their operational lifetime, integrating IoT and digital platform functionalities for continuous innovation.
- One-Click Service & Support: With the UK’s only Vending Management System, you can access all the support you need via the click of a button. Click here to learn more about our dedicated client portal and VMS (Vending Management System).
- Preventive Maintenance: Our intelligent preventive maintenance approach minimizes unplanned downtime and quality deterioration, ensuring high availability and consistent performance through targeted component replacement and digital monitoring.
- Efficient Repairs: When issues arise, our expert technicians provide swift and competent repairs backed by telephone support and a high first-time fix rate, ensuring your machine is up and running like new.
- Proven Excellence: With unrivalled technical expertise, a reliable global service network, a focus on long-term success, and a commitment to innovation, we support your ice cream business at every step.
- Reliable Logistics: To keep your business running smoothly, we ensure the worldwide delivery of high-quality original spare parts and consumables, supported by smart planning algorithms and extensive experience.
Time to Upgrade Your WMF Coffee Machine?
Letting go can be hard, especially when you have likely had your Blue Ice or Spaceman ice cream machine for many years. We can ensure your new machine has everything you love about your current model and show you all its new capabilities. We can also recycle your old ice cream machine, meaning almost nothing goes to landfill sites.
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