WMF Coffee Machine Maintenance & Service
We support all types of WMF coffee machines! Whether you have legacy machines or the latest models, or if you didn’t buy your machine through us, we are here to help.
Keep your WMF coffee machine always performing at its very best.
As the UK’s WMF specialist, we know exactly what your coffee machine needs, from spare parts to on-site engineer support. We will manage and maintain your machine throughout its lifetime, ensuring you always enjoy reliable, great-tasting coffee daily.
Our unique Six-point WMF service strategy ensures your WMF coffee machine is always looked after:
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One-Click Support: Our WMF service management tool gives you complete control over a single or fleet of WMF coffee machines. After logging into your account, you can single-click for support should your machine experience an error. The report will show our service team your exact machine, location, and fault description, automatically alerting the service team you are experiencing an issue.
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Service Maintenance Plans: We support all WMF coffee machines, from legacy models like the WMF Bistro to the latest WMF espresso NEXT. We can provide yearly service plans to ensure your coffee machine is always covered.
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WMF Trained Engineers: We only use WMF engineers to support your WMF coffee machine. As the manufacturer, they are best placed to provide the best machine aftercare. With bruud managing your service requests and WMF carrying out the repair, you are in the best hands possible.
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Callouts & Repairs: We can arrange emergency support for your WMF coffee machine should the worst happen. All WMF engineers carry enough spare parts to rebuild most models fully. If a part is not available, we can have any item delivered the next day.
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Comprehensive WMF Coffee Machine Service: We can arrange to have an engineer carry out a thorough service of your coffee machine. From replacing commonly worn parts to updating software to recalibrating the machine, this service ensures that your WMF coffee machine is always in perfect condition.
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No Service Contract? No Problem! All of the above services are available even if your machine is out of warranty. We offer a comprehensive PAYG support service to fix any problem. We may even be able to bring you back onto a service plan, meaning no callout fees or spare part costs.
If you are a previous customer or have never bought a WMF from us, click here to get immediate support for your WMF coffee machine.
Parts? If you need parts for your WMF coffee machine, we are the only UK company to stock a comprehensive parts list for each model. Click hereto access the parts list, and you can narrow down your search by machine type. If you can’t find an item you need, we can source any part for any WMF coffee machine in active service. Click here to see our full parts list, or complete the enquiry form, and one of the team will get back to you.
Manuals, Technical Documents, and Installation Guides
We have one of the most comprehensive lists of downloadable technical data & brochures for all types of WMF coffee machines.
Why Partner with Bruud?
We are the UK’s WMF specialist. We love your WMF coffee machine just as much as you do. Here is why we are trusted by so many of the UK’s busiest offices and coffee shops:
- Comprehensive Machine Care: Our services offer state-of-the-art treatment for your machines throughout their operational lifetime, integrating IoT and digital platform functionalities for continuous innovation.
- One-Click Service & Support: With the UK’s only Vending Management System, you can access all the support you need via the click of a button. Click here to learn more about our dedicated client portal and VMS (Vending Management System).
- Preventive Maintenance: Our smart preventive maintenance approach minimizes unplanned downtime and quality deterioration, ensuring high availability and consistent performance through targeted component replacement and digital monitoring.
- Efficient Repairs: When issues arise, our expert technicians provide swift and competent repairs backed by telephone support and a high first-time fix rate, ensuring your machine is up and running like new.
- Proven Excellence: With unrivalled technical expertise, a reliable global service network, a focus on long-term success, and a commitment to innovation, we support your coffee business at every step.
- Reliable Logistics: We ensure the worldwide delivery of high-quality original spare parts and consumables, supported by smart planning algorithms and extensive experience, to keep your business running smoothly.
Time to Upgrade Your WMF Coffee Machine?
Letting go can be hard, especially when you have likely had your WMF coffee machine for many years. We can ensure your new machine has everything you love about your current model and show you all its new capabilities. We can also recycle your old coffee machine, meaning almost nothing goes to landfill sites.
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